Michael Herrera
Principal
Michael has over 30 years of business experience working with small business to Fortune 500 organizations. He brings a wealth of knowledge of employee benefits programs and alternative funding arrangements. In addition to this expertise, his proven solutions including Assessment & Review, Comprehensive Strategic Benefit Planning, Data Analysis, Wellness Programs, and Program Implementation.
He also has extensive knowledge in Policy Review, Audits, Risk Transfer, Claims Advocacy, and Workers Compensation Programs. This truly is an asset to any organization he works with. His unique proactive process assures his clients have the proper plan and program to positively impact their Business and Employees.
With over 30 plus years of experience, Mark’s knowledge encompasses employee benefits, human resource management, human capital management, payroll, finance and banking. He has worked with companies of all sizes with various financial arrangements. Mark works with clients in Central New York and across New York State to help them address their overall expenditure and exposure. Ultimately, identifying shortcomings and providing proper coverage and creating value to their organization.
By partnering with organizations, he works to control their Total Cost of Benefit Spend, while getting a true understanding of their needs and challenges. He has crafted a unique process that consistently delivers the right strategies around consumerism for both the employer, employees & any individual that he works with. Mark designs and implements tailor-made plans to address client’s unique needs with an eye on the future. It all starts with a different conversation, starting with the organization’s agenda. His main goal is to bring value to each and every client. He specializes in all aspects of Employee Benefits /Wellbeing, Wealth Creation Strategies, Identity Protection, Legal Protection, as well as working with a synergistic group of professionals to handle every client’s needs.
Robin Ascioti
VP Client Services
Robin has over 25 years of experience delivering exceptional customer service. She brings a wealth of knowledge from the Operations side of the business, one that has built solid relationships in the industry and the ability to work cross-functionally with Carriers and Clients. She will analyze, identify, recommend, document, and implement solutions resulting in efficient, client-focused processes. Robin is experienced with System Implementation, On-boarding, Training, Quality Assurance and Client Advocacy. She provides daily leadership for the Client Services team.
Diana Rawden
VP of Marketing Services
Diana has over 15 years of experience delivering exceptional marketing services. She brings a wealth of knowledge to our Marketing & Placement Department. Her ability to work cross-functionally with Carriers and Clients is exceptional;. She will analyze, identify, recommend, document, and implement coverage and solutions resulting in efficient, client-focused solutions.